Toughened Glass Limited
3 Aria Park, Sherwood Av, Mansfield, NG18 4ZE
In these Conditions: –
1.1. “the Buyer” means the person who agrees to purchase the Products from Toughened Glass Limited subject to these Conditions;
1.2. “the Carrier” means the person(s) who transport(s) the Products from Toughened Glass Limited’s works to the Delivery Address or for any part of such journey (which person or one of which persons may be Toughened Glass Limited);
1.3. “these Conditions” means the terms and conditions of sale set out in this document;
1.4. “the Contract” means the agreement between Toughened Glass Limited and the Buyer for the sale and purchase of the Products which incorporates these Conditions, the Estimate and the Specification;
1.5. “the Delivery Address” means the address for delivery of the Products which, unless otherwise agreed between the Buyer and Toughened Glass Limited in Writing, shall be in the case of an Export Sale the port named on Toughened Glass Limited’s acceptance of the Buyer’s offer or order or in the case of a UK Sale the Buyer’s principal place of business in the UK;
1.6. “the Delivery Note” means Toughened Glass Limited’s or the Carrier’s delivery note which accompanies the Products on delivery and/or any bills of lading or other documents required to be signed by or on behalf of the Buyer in order to obtain possession of the Products;
1.7. “the Estimate” means Toughened Glass Limited’s estimate for the supply of the Products;
1.8. “the Estimated Delivery Date” means the date on which
Toughened Glass Limited estimates that the Products will be delivered which may be specified in the Estimate;
1.9. “the Estimated Shipment Date” means the date on which
Toughened Glass Limited estimates that the Products will be available for
collection from its works by the Carrier which may be specified in the Estimate;
1.10. “Export Sale” means a sale to which these Conditions relate for delivery outside the United Kingdom.
1.11. “Toughened Glass Limited” means Emergence Group (EMG) Limited trading as “Toughened Glass Limited” whose principal place of business is at 20 – 22 Wenlock Road, London, N1 7GU;
1.12. “the Toughened Glass Limited Warranty” means any separate warranty provided by Toughened Glass Limited in respect of the Products;
1.13. “the Products” means the ‘bespoke goods’ or any goods which Toughened Glass Limited is to supply to the Buyer in accordance with these Conditions and which may be listed in the Estimate and any goods which may be supplied as replacements for them pursuant to the Contract or the Toughened Glass Limited Warranty (including in each case any instalment or part of them);
1.14. “the Specification” means the specification for the Products prepared or agreed in Writing by Toughened Glass Limited for the purposes of the Contract including any variation of such specification which has been agreed in Writing between the parties or made by Toughened Glass Limited pursuant to sub-clause 3.3 below;
1.15. “UK Sale” means a sale to which these Conditions relate for delivery within the United Kingdom.
1.16. “the Warranty” means the Warranty set out in sub-clause 7.1 below;
1.17. “Writing” means written document(s) and communication(s) including those transmitted by facsimile but excluding other electronic communications; and
1.18. Clause headings are for ease of reference and do not form part of or affect the interpretation of the Contract.
2. Basis of sale
2.1. These Conditions apply to all contracts entered into by Toughened Glass Limited for the sale of goods to persons outside the United States of America. By placing an offer or order with Toughened Glass Limited, whether in respect of the Estimate or otherwise, the Buyer offers to deal with Toughened Glass Limited on these Conditions to the exclusion of all other terms, conditions, warranties or representations (other than those made fraudulently) with the exception of any terms specified in the Estimate. The Estimate does not itself constitute an offer to supply the Products by Toughened Glass Limited. The Contract is formed when Toughened Glass Limited accepts the Buyer’s offer or order.
2.2. Orders for Products of non-standard shapes, dimensions and/or types are accepted subject to them being within Toughened Glass Limited’s manufacturing, purchasing or supplying capability and Toughened Glass Limited reserves the right later to cancel such orders without liability if they are not within such capability.
2.3. No variation to these Conditions or the Contract shall be binding unless agreed in Writing and signed by authorised representatives on behalf of each of the Buyer and Toughened Glass Limited.
2.4. Toughened Glass Limited’s technical and other literature is published for general guidance only. Toughened Glass Limited gives no warranties or representations as to its accuracy or completeness or as to compliance with it by the Products except to the extent that such literature is incorporated into and its accuracy; completeness or compliance is confirmed within the Specification.
2.5. Any typographical, clerical or other error or omission in the
Specification, the Estimate or any price list, acceptance of offer, invoice or other document or information issued by Toughened Glass Limited shall be subject to correction without any liability on the part of Toughened Glass Limited.
2.6. Any advice or recommendation given by Toughened Glass Limited or its
employees, agents or sub-contractors to the Buyer or its employees, agents or sub- contractors as to the design, storage, application or use of the Products, any glazing system, any structure in which the Products are used or otherwise is acted upon entirely at the Buyer’s own risk and Toughened Glass Limited shall not be liable for any such advice or recommendation unless such advice or recommendation is expressly incorporated in the Contract in Writing in which case Toughened Glass Limited’s liability to the Buyer shall be as set out in clause 7 below in relation to its supply of the Products and it shall not separately (except pursuant to sub-clause 7.9 below) be liable in respect of such advice or recommendation.
3. Sale and purchase
3.1. The Buyer agrees to purchase the Products from Toughened Glass Limited and Toughened Glass Limited agrees to sell the Products to the Buyer.
3.2. If the Products are to be supplied, manufactured or any process is to be applied to them by Toughened Glass Limited in accordance with any specifications submitted by the Buyer or if the products are to be marked with any trade mark at the request of the Buyer, the Buyer shall indemnify Toughened Glass Limited against all loss, damages, costs and expenses awarded against or incurred by Toughened Glass Limited in connection with or paid or agreed to be paid by Toughened Glass Limited in settlement of any claim for infringement of any patent, copyright, design, trade mark or other industrial or intellectual property rights or misuse of any confidential information of any other person or any other liability whatsoever which results from Toughened Glass Limited’s use of the Buyer’s specifications or the marking of the Products or from the sale or supply of such Products by Toughened Glass Limited pursuant to the provisions of sub-clause 4.8 below.
4.1. Toughened Glass Limited shall use its reasonable efforts to deliver the Products; in the case of an Export Sale to the Carrier at Toughened Glass Limited’s works on or around the Estimated Shipment Date and shall use its reasonable efforts to arrange for their transport by the Carrier to the Buyer at the Delivery Address and ii) in the case of a UK Sale to Buyer at the Delivery Address, in either case on or around the Estimated Delivery Date, but time of delivery to the Carrier or the Buyer or at the Delivery Address shall not be of the essence.
4.2. Toughened Glass Limited shall be entitled to deliver the Products in instalments in which case each instalment shall be treated as an entirely separate contract and any default or breach by Toughened Glass Limited in respect of any such instalment shall not entitle the Buyer to cancel any other instalment or terminate the Contract or treat the Contract as a whole as repudiated.
4.3. If Toughened Glass Limited at the Buyer’s request makes delivery of the Products by instalments and any such instalment does not comprise a full vehicle or container load as applicable then, unless the Estimate expressly provides for delivery of part loads, Toughened Glass Limited shall be entitled to charge the Buyer for the additional transport costs incurred.
4.4. Signature by or on behalf of the Buyer of the Delivery Note without qualification shall be conclusive proof that the Products were not damaged on delivery and that the correct amount of the Products was delivered.
4.5. If the Delivery Note is not signed by or on behalf of the Buyer or is signed with qualification of any form and if the Products are damaged on delivery or an amount less than the correct amount of the Products is delivered, then unless the Buyer notifies Toughened Glass Limited and the Carrier who delivered the Products (otherwise than by a note on the Delivery Note) within 48 hours of delivery no claim against Toughened Glass Limited or the Carrier may be made in respect of damage to or short delivery of the Products.
4.6. If the Products have not been delivered despite receipt by the Buyer of the invoice from Toughened Glass Limited relating to them, then unless the Buyer notifies Toughened Glass Limited within seven days after the date of such invoice no claim against Toughened Glass Limited may be made in respect of non-delivery of those Products.
4.7. Without prejudice to the provisions of sub-clauses 4.4 and 4.5 above, the Buyer shall be deemed to accept the Products on delivery notwithstanding any late delivery.
4.8. If the Buyer fails to give Toughened Glass Limited adequate delivery instructions before the Estimated Shipment Date in the case of an Export Sale or Delivery Date in the case of a UK Sale or fails to take delivery of the Products, then, without prejudice to any other right or remedy available to Toughened Glass Limited, Toughened Glass Limited may: –
4.8.1. Issue its invoice in respect of the Products as if they had been delivered on the Estimated Shipment Date in the case of an Export Sale or Delivery Date in the case of a UK Sale; and/or
4.8.2. Store the Products until actual delivery is made and charge the Buyer for the costs (including insurance, handling and transport) of storage; and/or
4.8.3. Sell or supply the Products (whether or not such Products were manufactured or marked by Toughened Glass Limited pursuant to the provisions of sub-clause 3.2 above) to a third party in any country at the best price readily obtainable and reimburse or credit the Buyer with the proceeds after deducting all storage and selling expenses; and/or Suspend other deliveries of the Products.
4.8.4. All deliveries, unless otherwise stated, are roadside only. It is your, the customer’s, responsibility to arrange labour for the safe removal and transportation of the goods onto the property.
5.1. Toughened Glass Limited reserves the right to choose the form of transport for the Products and the composition of each load unless expressly specified in the Estimate.
5.2. For the purposes of this clause 5, if the Products are delivered on a road vehicle they shall be considered to have been delivered as soon as they are ready to be unloaded at the Delivery Address which shall be considered to be the case when all ropes, chains, sheets, restraining bars and other means of fastening to or on the vehicle have been removed.
5.3. If delivered on a road vehicle, unloading of the Products from the delivery vehicle shall be the entire responsibility of the Buyer and on their arrival at the Delivery Address the Buyer shall provide unloading facilities and shall unload them promptly. Toughened Glass Limited shall be entitled to recover from the Buyer all and any costs and expenses incurred by the Carrier as a result of the Buyer’s failure to do so.
5.4. Pallets, frames, stillages and all other delivery equipment used in the delivery of the Products is the property of Toughened Glass Limited. If they are not returned, carriage paid, to Toughened Glass Limited within 6 weeks after delivery of the Products a charge of £500 per stillage (steel and timber) shall be payable by the Buyer from such date until the date of return or earlier accrual of full replacement cost.
6. Prices and payment
6.1. An energy surcharge shall be payable where applicable. The circumstances in which an energy surcharge is payable, and the amount thereof can be obtained from Seller on request.
6.2. Toughened Glass Limited reserves the right, by giving notice to the Buyer at any time before delivery, to increase the price of the Products to reflect any increase in the cost to Toughened Glass Limited which is due to any factor beyond its control, any change in delivery dates or quantities of the Products or in the Specification which is requested by the Buyer or any delay caused by any instructions of the Buyer or failure of the Buyer to give Toughened Glass Limited adequate information or instructions.
6.3. The price is exclusive of any applicable value added tax, which the Buyer shall be additionally liable to pay to Toughened Glass Limited and exclusive of the cost of carriage of the Products by the Carrier to the Delivery Address.
6.4. Toughened Glass Limited shall be entitled to invoice the Buyer for all amounts due under the Contract in respect of each instalment of the Products on or at any time after its delivery to the Carrier.
6.5. Where the Buyer has an account with Toughened Glass Limited the Buyer shall make payment to Toughened Glass Limited of all amounts due under the Contract in full and without any deduction or set-off on or before the last day of the month next following the month in which the invoice is issued by Toughened Glass Limited.
6.6. Where the Buyer does not have an account with Toughened Glass Limited, unless the parties agree alternative arrangements in Writing, the Buyer shall make payment to Toughened Glass Limited in full and without any deduction or set off (whether in relation to the Contract or otherwise) by confirmed irrevocable letter of credit on terms acceptable to Toughened Glass Limited in its absolute discretion accepted for payment by a United Kingdom clearing bank at sight in London opened and confirmed at the Buyer’s expense at the time the Buyer places its order or accepts the Estimate. Toughened Glass Limited shall be under no obligation to take any steps to perform any of its obligations under the Contract until such a letter of credit has been so agreed and confirmed and any time periods for performance of its obligations (including in particular the Estimated Delivery Date and the Estimated Shipment Date) shall be extended by such period as Toughened Glass Limited considers appropriate in the light of the Buyer’s delay in arranging such opening and confirming of such letter of credit.
6.7. All payments made by the Buyer to Toughened Glass Limited whether pursuant to the Contract or otherwise shall be applied to invoices issued by Toughened Glass Limited and to Products or other goods listed in such invoices in the sequence determined in its discretion by Toughened Glass Limited.
6.8. Time of payment shall be of the essence in respect of all payments due under the Contract.
6.9. If full payment of any amount payable to it under the Contract is not received by Toughened Glass Limited by the due date then, without prejudice to its rights, Toughened Glass Limited shall be entitled to:
6.9.1. Sue for the entire amount due; and/or
6.9.2. Charge interest (both before and after any judgment) at the rate of 2.5% over the base rate from time to time of Barclays on the outstanding balance; and/or
6.9.3. Require the immediate return to Toughened Glass Limited of all goods agreed to be sold by Toughened Glass Limited to the Buyer in which the property has not passed to the Buyer in accordance with the provisions of clause 9 below and the Buyer hereby agrees to reimburse to Toughened Glass Limited upon demand Toughened Glass Limited’s costs or expenses in recovering such goods; and/or
6.9.4. Suspend further deliveries of the Products and any other goods which Toughened Glass Limited has agreed to supply to the Buyer.
7. Warranty and liability
7.1. Toughened Glass Limited warrants that the Products will in all material respects:
7.1.1. correspond with the product specification (if any); and
7.1.2. except to the extent that there is a conflict with the Specification (if any), conform to any applicable standards published by the British Standards Institution and/or the Glass and Glazing Federation in effect at the time of manufacture.
7.2. Selection of the correct type of glass in accordance with any applicable standards and any statutory requirements is the responsibility of the Buyer and the Buyer shall indemnify Toughened Glass Limited against any loss or damage which Toughened Glass Limited may
suffer and against any claim which may be made against Toughened Glass Limited as a result of selection of an inappropriate type of glass.
7.3. Toughened Glass Limited shall have no liability under the Warranty in respect of any defects in the Products or non-compliance with the Warranty arising from:
7.3.1. Any drawing, design, specifications or information supplied by the Buyer; or
7.3.2. Fair wear and tear to the Products or damage to them not caused by Toughened Glass Limited.
7.4. Toughened Glass Limited shall have no liability under the Warranty or otherwise for any loss or damage if the Products have been modified or altered in any way whatsoever or resulting from the installation, use or maintenance of the Products otherwise than in accordance with good engineering practice and with guidelines issued by Toughened Glass Limited in its technical literature (notwithstanding the provisions of subclause 2.4 above) and, except to the extent that there is a conflict, by the Glass and Glazing Federation current when the Products were installed (and as subsequently amended in the case of appropriate use and maintenance).The Buyer shall indemnify Toughened Glass Limited against any such loss or damage and against any claim which may be made against Toughened Glass Limited as a result of such loss or damage.
7.5. No claim may be made under the Warranty unless the claim is made in Writing:
7.5.1. In respect of any matter discernible by visual inspection of the Products on delivery (other than as referred to in sub-clause 4.5 above), within the period ending with the earlier of six (6) months after delivery to the Buyer and 30 days after the Buyer having become aware of such matter; or
7.5.2. In respect of any matter not discernible by visual inspection of the Products on delivery, within 30 days of the Buyer having become aware of such matter; and
7.5.3. In any event within twelve (12) months from the date of the Contract and unless Toughened Glass Limited’s representative is afforded a reasonable opportunity to inspect the allegedly defective Product before any removal and/or replacement work is carried out (except for such work as shall be reasonably necessary to prevent the risk of personal injury or damage to property).
7.6. Notwithstanding any other provision in the Contract or the
Toughened Glass Limited Warranty, where the Buyer has a claim under the
Warranty or the Toughened Glass Limited Warranty, Toughened Glass Limited shall have no liability in respect of any Products other than those Products or parts of them in respect of which the Buyer can actually
demonstrate noncompliance with the Warranty or the Toughened Glass Limited Warranty as appropriate which is physically manifest in such Products or parts.
7.7. In the event of any valid claim under the Warranty being made by the Buyer, Toughened Glass Limited shall be entitled (but not obliged) in full satisfaction of such claim to provide replacements for those Products which fail to comply with the Warranty. If it does not do so, Toughened Glass Limited’s liability for breach of the Warranty in respect of any such Product shall not (subject to the provisions of sub-clause
7.12 below) exceed the price paid for that Product or, if no price was specified in the Contract, Toughened Glass Limited’s list price at the date of the Contract. Toughened Glass Limited shall not in any event be liable under the Warranty or otherwise for the cost of removing Products and installing replacements except to the extent that such cost is expressly covered under the Toughened Glass Limited Warranty. Any replacements supplied under the Warranty shall be the nearest available equivalent to the Products originally supplied which are reasonably obtainable and being sold by Toughened Glass Limited at the time of replacement and the Warranty in respect of such replacements shall continue for the balance of the period applicable to the Products originally supplied.
7.8. Toughened Glass Limited excludes all warranties, conditions, guarantees and representations (except those made fraudulently) as to quality or fitness for a particular purpose of or otherwise relating to the Products or relating to the Contract or the Toughened Glass Limited Warranty whether express or implied, oral or in writing, except those expressly stated in the Contract or the Toughened Glass Limited Warranty. Toughened Glass Limited further excludes all tortious and other non-contractual liability arising from or related to the Contract, the Toughened Glass Limited Warranty or the Products or their supply except as set out in subclauses 7.9 and 7.10 below.
7.9. Notwithstanding any other provisions of the Contract, Toughened Glass Limited does not seek to exclude its liability for any death or personal injury to the extent that it results from negligence or any other liability which it cannot exclude or limit as a matter of law.
7.10. Except as expressly provided in the Contract or the Toughened Glass Limited Warranty or pursuant to sub-clauses 7.9 and 7.10 above and clause 8 below, Toughened Glass Limited shall not in any event be liable for any indirect, special or consequential losses or damages, howsoever arising, in connection with or arising out of the design, manufacture, supply, functioning or use of or otherwise relating to the Products or any advice, service or matter connected with the Products or in respect of any loss of anticipated profits or losses relating to or associated with wasted overhead or similar costs.
7.11. Except pursuant to sub-clauses 7.9 and 7.10 above and under clause 8 below, Toughened Glass Limited’s liability under the Contract and the Toughened Glass Limited Warranty and otherwise (if not excluded elsewhere in the Contract) in relation to the Products and their supply, other than in respect of the cost of removing the Products and installing replacements under the Toughened Glass Limited Warranty (to the extent such cost is expressly covered by the Toughened Glass Limited Warranty), shall not in aggregate exceed the amount paid to Toughened Glass Limited under the Contract less, to the extent that Toughened Glass Limited satisfies its liability by providing replacements for The Products, the value of such replacements based on Toughened Glass Limited’s list price for them at the date of replacement.
7.12. The Buyer shall not be entitled to make a claim under the Warranty or otherwise under the Contract in respect of any matter if the Buyer has already made a claim in respect of such matter under the Toughened Glass Limited Warranty. The Buyer shall likewise not be entitled to make a claim under the Toughened Glass Limited Warranty in respect of any matter if the Buyer has already made a claim in respect of such matter under the Warranty or otherwise under the Contract.
7.13. Except pursuant to sub-clause 7.9 above, no action, regardless of form, arising out of the transactions under the Contract may be brought by the Buyer more than twelve months after the cause of action has accrued.
7.14. Nickel Sulphide inclusions (NIS) are an unavoidable characteristic of fully tempered glass which cannot be avoided. EN14179 defines the statistical rates of failure due to NIS, prior to and post heat soak testing. The buyer shall recognize that there remains a residual risk of failure post heat soak testing that Toughened Glass Limited are not liable for, both indirectly or for any consequential losses or damages.
7.15. If it is not established to Toughened Glass Limited’s reasonable satisfaction both that any Products have failed to comply with the Warranty and that Toughened Glass Limited is liable for such failure under the Warranty, the Buyer shall pay the cost of the inspection referred to in clause 7.5 above.
8. Risk and title
8.1. Risk of loss of or damage to the Products shall pass to the Buyer on delivery or, if the Buyer fails to give adequate delivery instructions before the Estimated Shipment Date in the case of an Export Sale or Delivery Date in the case of a UK Sale or refuses to accept delivery, on the Estimated Shipment Date in the case of an Export Sale or Delivery Date in the case of a UK Sale or such refusal as appropriate. The Buyer shall insure the Products from that time until ownership of and title to them passes to the Buyer.
8.2. Notwithstanding delivery and the passing of risk in the Products to the Buyer, or any other provisions of the Contract, ownership of and title to the Products shall not pass to the Buyer and shall be retained by Toughened Glass Limited until Toughened Glass Limited as received in cash or cleared funds payment in full of the price of the Products and of the price of any other goods supplied to the Buyer by Toughened Glass Limited at any time whether or not payment of the price has become due.
8.3. Until ownership of and title to all goods owned by Toughened Glass Limited passes to the Buyer, the Buyer shall hold the goods in the Buyer’s possession or control as Toughened Glass Limited’s fiduciary agent and bailee and shall keep them separate from those of the Buyer and third parties and properly stored, protected and insured and identified as Toughened Glass Limited’s property. The Buyer shall be entitled to resell or use such goods in the ordinary course of its business but shall account to Toughened Glass Limited for the entire proceeds of sale or otherwise of such goods whether tangible or intangible, including insurance proceeds, and shall keep all such amounts separate from any monies or property of the Buyer and third parties and, in the case of tangible proceeds, properly stored, protected and insured. The Buyer shall maintain records of the persons to whom it sells or disposes of such goods and of the payments made by such persons for such goods and will allow Toughened Glass Limited to inspect those records and the goods themselves on request. Toughened Glass Limited shall be entitled to trace the proceeds of sale or otherwise of such goods.
8.4. For the avoidance of doubt, the Products, all other goods supplied to the Buyer by Toughened Glass Limited and all goods into which the Products or such other goods have been incorporated which are in the Buyer’s possession shall be presumed to belong to Toughened Glass Limited unless the Buyer can prove otherwise.
8.5. Until ownership of and title to any goods owned by Toughened Glass Limited passes to the Buyer (and providing the goods are still in existence and have not been resold), Toughened Glass Limited shall be entitled at any time to require the Buyer to deliver up such goods to Toughened Glass Limited and, if the Buyer fails to do so forthwith, to enter upon any premises of the Buyer or any third party where such goods are stored and repossess them. The Buyer shall procure that any third party which holds such goods shall permit Toughened Glass Limited to take possession of them and shall indemnify Toughened Glass Limited against any liability which it may incur to such third party in connection with taking or attempting to take possession of them. Toughened Glass Limited shall be entitled to use or dispose of such goods as it wishes. Unless Toughened Glass Limited expressly elects otherwise any contract between it and the Buyer for the supply of the Products shall remain in existence notwithstanding any exercise by Toughened Glass Limited of any of its rights under this clause 9.
8.6. The Buyer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any goods which remain the property of Toughened Glass Limited, but if the Buyer does so, all monies owing by the Buyer to Toughened Glass Limited shall (without prejudice to any other right or remedy of Toughened Glass Limited) forthwith become due and payable.
9.1. Toughened Glass Limited shall be entitled to terminate the Contract forthwith by notice in Writing to the Buyer if: –
9.1.1. The Buyer commits an irremediable breach of the Contract, persistently repeats a remediable breach or commits any remediable breach and fails to remedy it within 30 days of receipt of notice of the breach requiring remedy of the same; or
9.1.2. The Buyer makes any voluntary arrangement with its creditors or (being an individual or firm) becomes bankrupt or (being a company) becomes subject to an administration order or goes into liquidation (otherwise than for the purposes of solvent amalgamation or reconstruction); or
9.1.3. An encumbrancer takes possession, or a receiver is appointed, of any of the property or assets of the Buyer; or
9.1.4. The Buyer ceases to carry on business; or
9.1.5. Where the Buyer is resident in a jurisdiction other than England and Wales, an event similar to any of those specified in sub-clauses 10.1.2 and 10.1.3 occurs to or in relation to the Buyer; or
9.1.6. Toughened Glass Limited reasonably apprehends that any of the events specified in sub-clauses 10.1.2 to 10.1.5 inclusive is about to occur in relation to the Buyer and notifies the Buyer accordingly.
9.2. Termination of the Contract under this clause 10 shall not affect the accrued rights and obligations of the parties.
9.3. In the event of termination of the Contract by Toughened Glass Limited then, without prejudice to any other right or remedy available to Toughened Glass Limited, Toughened Glass Limited shall be entitled to cancel or suspend any further deliveries under it without any liability to the Buyer and, if the Products have already been delivered but not paid for, the price shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.
10.1. The rights and remedies available to Toughened Glass Limited under the Contract shall be without prejudice to any other rights and remedies, either at common law or under statute, which it may have against the Buyer.
10.2. The failure or delay of Toughened Glass Limited to enforce or to exercise, at any time or for any period of time, any term of or any right, power or privilege arising pursuant to the Contract does not constitute and shall not be construed as a waiver of such term or right and shall in no way affect Toughened Glass Limited’s right later to enforce or exercise it nor shall any single or partial exercise of any remedy, right, power or privilege preclude any further exercise of the same or the exercise of any other remedy, right, power or privilege.
10.3. The invalidity or unenforceability of any term of, or any right arising pursuant to the Contract shall not in any way affect the remaining terms or rights which shall be construed as if such invalid or unenforceable term or right did not exist.
10.4. Any notice or communication in Writing required or permitted to be served on or given to either party under the Contract shall be sent to the other party at its address which it has last notified to the sending party prior to the date of the notice and shall be deemed to have been served or given when actually received or, if sent by mail to such address and returned marked “gone away” or “not known” or to the like effect, on return of such mail.
10.5. The Contract is personal to the Buyer and the Buyer may not assign, transfer, sub-contract or otherwise part with the Contract or any right or obligation under it. Toughened Glass Limited may sub-contract the manufacture and/or supply of the Products.
10.6. Neither party shall be liable to the other if its performance of its obligations under the Contract (other than an obligation to pay money) is prevented or hindered due to any circumstances outside its control provided that both parties shall use their reasonable endeavours to remove or avoid the effects of such cause(s) of non-performance and shall continue performance of its obligations under the Contract without delay whenever such cause(s) cease(s) to have effect.
10.7. No agent of Toughened Glass Limited has any authority to accept any order or make any contract binding on Toughened Glass Limited.
10.8. The Contract and the Toughened Glass Limited Warranty contain all the terms agreed by the parties relating to the subject matter of the Contract and the Toughened Glass Limited Warranty and supersede any prior agreements, understandings or arrangements between them, whether oral or in writing, express or implied, and no representation (unless made fraudulently), undertaking or promise shall be taken to have been given or implied from anything said or written in negotiations between the parties prior to the Contract except as set out in the Contract or the Toughened Glass Limited Warranty.
10.9. In the event of any conflict between the provisions of the Contract and of any other document referred to in it, the provisions of the Contract shall prevail.
10.10. The construction, validity and performance of the Contract is governed by the law of England and the parties accept the jurisdiction of the English Courts. The Buyer shall have the right to commence proceedings solely in the English Courts but Toughened Glass Limited shall have the right to commence proceedings either in the English Courts or in the courts of the country in which the Products are delivered or of the country in which the Buyer is resident or which otherwise have jurisdiction in accordance with any international convention.
The following guidelines are intended to be used as a general guide to what tolerances and visual standards we work to only and not as a definitive guide to what our capabilities and limitations are. Unless otherwise stated within this document we work to the guidance within the latest British Standards available. We strongly advise that we are contacted should there be any issues or queries with any of the below guidance or where a specific requirement not covered by the below information is required. Where tolerances or requirements outside of those shown below are needed, this must be agreed in writing prior to an order being accepted.
Standards worked to
Quality Management System – ISO 9001:2015 Flat toughened glass – BS EN 12150
Curved toughened glass – BS ISO 11485 Laminated glass – BS EN 14449
IGU (Insulated Glass Units) – EN 1279 Heatsoaking – BS EN 14179
Nominal glass thickness up to
(and including) 12mm
Nominal glass thickness over
Up to and including 2000mm
Between 2000mm and up to and
Overall glass dimensional tolerances are shown in Table A. These tolerances apply for flat toughened glass. Different tolerances apply to curved glass and are shown in the ‘Curvature’ section of this document.
All measurements should be taken using a calibrated tool with 0.5mm increments.
The tolerances given in the Flat Glass and Curved Glass sections should be used. Specific tolerances associated with laminated glass are shown below.
Edge Step Tolerance
The maximum edge step allowed on laminated glass is 2mm per metre or 2mm, whichever is greater.
Laminate Thickness Tolerance
The finished laminate thickness can vary due to the nature of the laminating process and the tolerances within the laminate’s constituent parts. The tolerance we work to is +-1mm or 10% of the nominal laminate thickness- whichever is greater.
Inclusions within the laminate
Inclusions are acceptable so long as they are neither bunched nor obtrusive when viewed in line with our standard inspection guidelines. Inclusions should be no larger than 1mm.
IGU’s (Insulating Glass Units)
The tolerances given in the Flat Glass and Curved Glass sections should be used. Specific tolerances associated with IGU’s are shown below.
Tolerance on IGU Thickness
The allowable tolerance on overall unit thickness is +-1.5mm.
Tolerance on edge step
The permissible edge step or misalignment of panes is 3mm/m or 3mm, whichever is greater.
Tolerance on Curved Units
The tolerance on the radius of curved IGU’s is as below:
Tolerance of each individual component added together plus 2mm.
As an example: a 28mm unit made up of 2x6mm panes would have a tolerance of +-10mm (i.e. it would sit in an envelope of +-10mm around the unit as explained in the curved glass section of this document).