Frequently Asked Questions
Can I cut fire rated glass myself?
No, fire rated glass shouldn't be cut after manufacture as it can affect its fire resistance. It's important to order the correct size for your needs.Do I need fire rated glass in my home?
While not always mandatory in homes, fire rated glass is recommended for areas like internal doors leading to garages or high-risk rooms. It can enhance fire safety and provide peace of mind.Do you offer an express service?
We do offer an express service for urgent requirements and this generally cuts the lead time in half but does come at a premium of 50% extra (please enquire about this directly)
Do you offer trade discounts?
Buy Glass can offer trade discounts please enquire directly and we will contact you to discuss your requirements?
Does Buy Glass accept templates for shaped panels?
Buy Glass can accept templates but we would also you to deliver them to our BuyGlass Huddersfield processing facility.
Templates must be rigid and accurate, ply board, MDF are ideal materials to use.
We may be able to collect templates if we have vehicles in the area for an additional cost.
Prices for templates work would be on application.